SHIPPING POLICY

Last Updated: March 26, 2026

WORLDWIDE SHIPPING AVAILABLE

We ship physical books to nearly every country in the world using Amazon’s print-on-demand network.

  1. SHIPPING OVERVIEW

1.1 What We Ship

PHYSICAL BOOKS:

  • Paperback books (standard size: 6″ × 9″)
  • Hardcover books (when available, limited titles)

DIGITAL PRODUCTS:

  • PDF books (delivered via email – no shipping needed)

1.2 Print-on-Demand

All physical books are printed on-demand through Amazon KDP (Kindle Direct Publishing):

  • High-quality printing
  • Environmentally friendly (no overstock waste)
  • Printed in regional facilities close to you
  • Standard book quality comparable to traditional publishing
  1. FREE SHIPPING COUNTRIES

2.1 Countries with FREE Shipping

We offer FREE shipping to countries where Amazon has local printing facilities:

AMERICAS:

  • United States
  • Canada
  • Mexico
  • Brazil

EUROPE:

  • United Kingdom
  • Germany
  • France
  • Italy
  • Spain
  • Poland
  • Netherlands
  • Sweden
  • Czech Republic

ASIA-PACIFIC:

  • Japan
  • Australia

2.2 Why These Countries?

Amazon has printing facilities in these countries, which means:

  • Books are printed locally
  • No international shipping required
  • Faster delivery
  • Lower costs (which we pass to you as free shipping)
  1. PAID SHIPPING COUNTRIES

3.1 Countries with Shipping Fees

For all other countries, shipping fees apply:

  • Calculated at checkout
  • Based on your location
  • Typically $3-$8 per book
  • Books printed in nearest Amazon facility and shipped to you

3.2 Why There’s a Fee

Books must be:

  • Printed in nearest available facility
  • Shipped internationally to your country
  • Shipping costs vary by distance and customs

We charge the actual shipping cost – no markup.

  1. SHIPPING TIMES

4.1 Free Shipping Countries

ESTIMATED DELIVERY:

  • United States: 5-7 business days
  • Canada: 7-10 business days
  • United Kingdom: 5-7 business days
  • Germany: 5-7 business days
  • France: 7-10 business days
  • Italy: 7-10 business days
  • Spain: 7-10 business days
  • Poland: 7-10 business days
  • Netherlands: 7-10 business days
  • Sweden: 7-10 business days
  • Czech Republic: 7-10 business days
  • Japan: 7-14 business days
  • Australia: 7-14 business days
  • Mexico: 10-14 business days
  • Brazil: 14-21 business days

4.2 Paid Shipping Countries

ESTIMATED DELIVERY:

  • Most countries: 10-21 business days
  • Remote locations: 14-28 business days

4.3 Processing Time

Before shipping begins:

  • Print time: 1-3 business days
  • Quality check: 1 day
  • Packaging and handoff to carrier: 1 day

TOTAL PROCESSING: 3-5 business days before tracking begins

  1. SHIPPING METHODS

5.1 Standard Shipping (Default)

All orders ship via standard shipping:

  • Trackable
  • No signature required
  • Delivered to mailbox or front door
  • Insured up to product value

5.2 No Expedited Options

We do NOT currently offer:

  • Express shipping
  • Overnight shipping
  • Rush processing

Reason: Print-on-demand requires 3-5 days processing regardless of shipping speed selected.

5.3 Tracking

TRACKING PROVIDED:

  • Sent via email when book ships
  • Track through Amazon logistics or local carrier
  • Updates every 24-48 hours

TRACKING LIMITATIONS:

  • Some international locations have limited tracking updates
  • Final delivery may not show tracking update
  1. SUBSCRIPTION SHIPPING

6.1 Monthly Subscription Deliveries

If you have a monthly subscription:

  • Ships on the 1st of each month
  • Same shipping method each time
  • Tracking sent automatically

6.2 Subscription Shipping Included

PAPERBACK SUBSCRIPTION ($19/month):

  • FREE shipping to all countries (no additional fees)
  • Shipping cost included in subscription price
  • Even paid-shipping countries get free shipping on subscriptions

HARDCOVER SUBSCRIPTION ($26/month):

  • FREE shipping to all countries
  • Shipping cost included in subscription price
  1. INTERNATIONAL SHIPPING DETAILS

7.1 Customs and Import Duties

IMPORTANT:

  • You are responsible for any customs duties, taxes, or import fees
  • These fees vary by country
  • Amazon usually handles customs declarations
  • Additional fees (if any) collected by your country’s customs agency upon delivery

MOST COMMON:

  • Free shipping countries: Rarely have additional fees
  • Paid shipping countries: May have customs fees (typically $2-$10 for a single book)

7.2 Address Requirements

For international shipping, provide:

  • Full name
  • Complete street address
  • City and postal code
  • Country
  • Phone number (for carrier contact)

7.3 Restricted Countries

We CANNOT ship to:

  • Countries under international sanctions
  • Countries not served by Amazon logistics
  • Regions with active shipping restrictions

Current list available at checkout.

  1. DELIVERY ISSUES

8.1 Lost Packages

If your package is lost:

  1. Wait until estimated delivery window ends
  2. Contact support@thebrief.ing with order number and tracking
  3. We’ll file claim with carrier
  4. Replacement shipped OR full refund (your choice)

NO COST TO YOU.

8.2 Damaged Packages

If book arrives damaged:

  1. Take photos of damage
  2. Email photos to support@thebrief.ing within 7 days
  3. We’ll send replacement immediately OR full refund

Return of damaged book:

  • Usually not required
  • We may request return for quality control investigation
  • Return shipping paid by us

8.3 Wrong Address

If you provided wrong address:

  • Contact us immediately: support@thebrief.ing
  • We’ll attempt to reroute (not always possible)
  • If package already shipped, rerouting may incur fee
  • If undeliverable, returned to sender, we’ll reship to correct address (you may pay reshipping fee)

BEST PRACTICE: Double-check address before confirming order.

8.4 Unclaimed Packages

If package is:

  • Not picked up from delivery location
  • Returned to sender as unclaimed
  • Held at customs and not claimed

You are responsible for:

  • Claiming package
  • Customs fees
  • Storage fees (if applicable)

If returned to sender, we can reship (you pay reshipping costs).

  1. SHIPPING RESTRICTIONS

9.1 P.O. Boxes

P.O. BOXES ACCEPTED:

  • United States: Yes
  • Canada: Yes
  • Australia: Yes
  • Most European countries: Yes

P.O. BOXES NOT ACCEPTED:

  • Some countries don’t allow P.O. Box delivery
  • System will notify you at checkout if not available

9.2 Military Addresses (APO/FPO/DPO)

APO/FPO/DPO addresses:

  • Accepted for US military
  • Treated as US domestic shipping
  • Same delivery times as US addresses
  • FREE shipping

9.3 Remote Locations

Remote or rural addresses:

  • May have longer delivery times
  • May incur additional carrier fees (rare)
  • Tracking may be limited
  1. DIGITAL DELIVERY (NO SHIPPING)

10.1 PDF Books

Digital books are delivered via email:

  • No shipping required
  • No shipping fees
  • Instant delivery (within 24 hours)
  • Available worldwide

10.2 Digital Subscription ($10/month)

If you choose digital-only subscription:

  • No shipping involved
  • No shipping costs
  • Delivered via email on 1st of each month
  • Available in all countries
  1. ORDER TRACKING

11.1 How to Track

TRACKING EMAIL:

  • Sent when book ships
  • Contains tracking number
  • Link to carrier tracking page

ACCOUNT DASHBOARD:

  • Login to your account at www.thebrief.ing
  • View all orders and tracking
  • Real-time updates

11.2 Tracking Updates

FREQUENCY:

  • Updates every 24-48 hours
  • Final delivery may not show update
  • Some countries have limited tracking

COMMON STATUSES:

  • “Processing” = Being printed
  • “In Transit” = On the way to you
  • “Out for Delivery” = Arriving today
  • “Delivered” = Package delivered
  1. HOLIDAY SHIPPING

12.1 Holiday Delays

Shipping may be delayed during:

  • Christmas season (December)
  • New Year period
  • Black Friday / Cyber Monday
  • Local holidays in your country

EXPECT:

  • 2-5 extra days during peak times
  • We’ll notify you of expected delays

12.2 Guaranteed Holiday Delivery

We do NOT guarantee delivery by specific dates:

  • Print-on-demand has 3-5 day processing
  • Carrier delays possible
  • International customs can delay delivery

ORDER EARLY for gifts or time-sensitive needs.

  1. RETURNS AND REFUNDS

13.1 Return Shipping

If you’re returning a book:

  • See our Refund Policy for details
  • You pay return shipping (unless defective/wrong item)
  • We recommend trackable shipping
  • Return to address provided in return authorization email

13.2 Free Return Shipping

WE pay return shipping if:

  • Book is defective
  • Wrong book sent
  • Damaged in transit
  • Our error
  1. PACKAGING

14.1 How We Package

Books are shipped in:

  • Padded envelopes (paperback)
  • Rigid mailers (hardcover)
  • Protective packaging materials
  • Weather-resistant materials

14.2 Eco-Friendly

Our packaging is:

  • Recyclable
  • Minimal waste
  • No excessive materials
  • Sustainably sourced when possible
  1. CONTACT FOR SHIPPING QUESTIONS

For shipping questions:

Email: support@thebrief.ing Subject: Shipping Question – [Order Number]

Include:

  • Order number
  • Tracking number (if you have it)
  • Your question

Response time: Within 24 hours

  1. AMAZON KDP PRINTING NETWORK

16.1 Why Amazon KDP?

We use Amazon’s print-on-demand network because it:

  • Has facilities in 15+ countries
  • Provides consistent quality
  • Reduces environmental impact (no overstock)
  • Enables free shipping in most major markets
  • Offers reliable global logistics

16.2 Quality Standards

Amazon KDP books are:

  • Cream or white paper (your choice in select markets)
  • Professional binding
  • Quality comparable to traditional publishers
  • Inspected before shipping
  1. COMPLETE COUNTRY LIST

17.1 Free Shipping Countries (Updated)

AMERICAS: ✓ United States ✓ Canada ✓ Mexico
✓ Brazil

EUROPE: ✓ United Kingdom ✓ Germany ✓ France ✓ Italy ✓ Spain ✓ Poland ✓ Netherlands ✓ Sweden ✓ Czech Republic

ASIA-PACIFIC: ✓ Japan ✓ Australia

17.2 Paid Shipping Countries (Partial List)

Shipping fees apply to (but not limited to):

  • All European countries not listed above
  • Asian countries (except Japan)
  • African countries
  • Middle Eastern countries
  • Pacific Island nations
  • South American countries (except Brazil)

Full list available at checkout.

  1. SUBSCRIPTION SHIPPING BENEFITS

18.1 Why Subscribe for Shipping Savings

ONE-TIME PURCHASE:

  • Free shipping countries: $0 shipping
  • Paid shipping countries: $3-$8 per book

PAPERBACK SUBSCRIPTION ($19/month):

  • ALL countries: $0 shipping (included)
  • Save $3-$8 per month if in paid-shipping country
  • Save $36-$96 per year

HARDCOVER SUBSCRIPTION ($26/month):

  • ALL countries: $0 shipping (included)
  • Premium books with free worldwide shipping

SUMMARY

✓ Worldwide shipping available ✓ FREE shipping in 15+ countries (US, Canada, Germany, etc.) ✓ $3-$8 shipping to other countries ✓ 5-21 days delivery depending on location ✓ Tracking provided ✓ Subscriptions include free shipping worldwide

QUESTIONS?

Email: support@thebrief.ing Website: www.thebrief.ing/contact

END OF SHIPPING POLICY

Last Updated: March 26, 2026 Version: 1.0